Posted: Friday, December 15, 2017 11:53 PM
Oversees the administrative, financial, and clerical operations of one physician practice that is high in volume, has a staff of approximately 10 to 15 Associates, and typically 3:5 physicians. May manage the physician schedules for physician practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
High School Diploma/ GED
Two years experience working in a medical office environment and Two years supervisory experience.
:Medical terminology, Medicare and Medicaid experience desired.
:Ability to understand and prepare complex written materials, such as policy and procedure manuals, equipment manuals and to prepare and analyze statistical and research data.
:Ability to communicate verbally with all levels of Associates, management, physicians, patients and their family and other customers.
:Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organization goals.
:Skill in negotiating with and between individuals and groups of people, including Associates, management and physicians.
:Ability to plan and schedule tasks and projects and to maintain control of own and others work flow. 13;
Key Job Responsibilities 13;
Policies and Procedures:
:Plans programs, writes policies and procedures in conjunction with physicians and corporate physician alignment leaders.
:Implements all major policy and operation decisions made by physicians and corporate physician alignment leaders.
:Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements of accreditation and regulatory agencies.
Supervision of Office Personnel:
:Supervises, coordinates and participates in activities related to patient registration, and the sorting, filing, retrieval and/or distribution of medical records and information ensuring adherence to general principles, and established procedures and priorities.
:Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
:Assigns duties, supervises, and coordinates the activity of all office personnel. Maintains productive levels of output by staff through consistent evaluation and revision of procedures, as necessary.
:Maintains and develops a competent, productive, and quality conscious workforce by hiring, evaluating performance, counseling, training, issuing corrective action, and recommending promotion or discharge of department personnel.
:Prepares statistical reports from existing records as required. Maintains interface with staff outside of department to resolve problems concerning the disposition of patient medical records and services provided.
:May manage the schedules for all physicians for specified physician practice(s). 13;
Physical Requirements 13;
:The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
:Must have good balance and coordination.
:The physical requirements of this position are: light work : exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
:The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
:The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as th
• Location: Memphis
• Post ID: 33317282 memphis